Your Spiritual Journey Remains Sacred & Private
At Master SAAN, we understand that your spiritual consultations are deeply personal. This Privacy Policy explains how we collect, use, protect, and respect your information when you visit psychicsaan.com or engage our spiritual services.
Last Updated: July 4, 2025
Effective Date: July 4, 2025
Privacy at a Glance
Your Data is Protected
We use industry-standard encryption and security measures to protect your personal and spiritual information.
Never Sold or Shared
Your personal information is never sold, rented, or shared with third parties for marketing purposes.
Consultation Confidentiality
Your spiritual consultations and personal details remain completely confidential and secure.
Your Control
You have the right to access, update, or delete your personal information at any time.
1. Information We Collect
Personal Information You Provide
When you book a consultation or contact us, we may collect:
- Contact Information: Name, email address, phone number, mailing address
- Consultation Details: Date of birth, time zone, consultation preferences
- Service Requests: Type of spiritual guidance sought, situation descriptions
- Payment Information: Billing details processed securely through our payment processors
- Communication Records: WhatsApp messages, emails, consultation notes (kept confidential)
Information Automatically Collected
When you visit psychicsaan.com, we may automatically collect:
- Technical Data: IP address, browser type, device information, operating system
- Usage Data: Pages visited, time spent on site, referring websites
- Location Data: General geographic location based on IP address
- Cookies and Tracking: Small files to improve your browsing experience
2. How We Use Your Information
Spiritual Services
- Provide psychic readings and spiritual guidance
- Schedule and conduct consultations
- Prepare personalized spiritual insights
- Follow up on your spiritual journey
Communication
- Respond to your inquiries and questions
- Send appointment confirmations and reminders
- Provide customer support
- Send spiritual guidance newsletters (if opted in)
Security & Legal
- Protect against fraud and abuse
- Comply with legal obligations
- Maintain accurate records
- Resolve disputes and enforce agreements
Service Improvement
- Analyze website usage and performance
- Improve our spiritual services
- Personalize your experience
- Develop new offerings
3. How We Share Your Information
Limited Sharing Situations
We may share your information only in these specific circumstances:
4. How We Protect Your Information
Encryption
All sensitive data is encrypted in transit and at rest using industry-standard SSL/TLS protocols
Secure Storage
Your information is stored on secure servers with limited access and regular security audits
Access Control
Only authorized personnel have access to your information on a need-to-know basis
Regular Monitoring
We continuously monitor our systems for security threats and unauthorized access
🤫 Spiritual Consultation Confidentiality
All details shared during your spiritual consultations with Master SAAN are kept in the strictest confidence. We understand the sacred nature of your spiritual journey and treat all consultation content as privileged and confidential information.
5. Your Rights and Choices
Access Your Data
Request a copy of the personal information we have about you
Update Information
Correct or update your personal information at any time
Delete Your Data
Request deletion of your personal information (subject to legal requirements)
Email Preferences
Unsubscribe from marketing emails using the link in any email
Cookie Control
Manage cookie preferences through your browser settings
Communication Control
Choose how and when we communicate with you
How to Exercise Your Rights
To exercise any of these rights, please contact us at:
- Email: hello@psychicsaan.com
- WhatsApp: +1 (832) 278-1490
- Mail: 16755 Southwest Freeway, Suite 280, Sugar Land, TX 77479
6. Cookies and Tracking Technologies
What Are Cookies?
Cookies are small text files placed on your device to help our website function properly and provide you with a better experience.
7. How Long We Keep Your Information
📞 Consultation Records
Kept for 7 years to provide continuity in your spiritual journey and for legal compliance
💳 Payment Information
Stored securely for 3-7 years as required by financial regulations
📧 Communication Records
Maintained for 3 years to provide customer support and service continuity
📊 Website Analytics
Anonymous usage data retained for 2 years to improve our services
We will delete your personal information when it's no longer needed for the purposes outlined in this policy, unless we're required to keep it longer by law.
8. Third-Party Services and Links
Services We Use
💳 Payment Processors
Stripe, PayPal, and other secure payment providers with their own privacy policies
📅 Scheduling Tools
Cal.com for booking consultations with their own privacy and security measures
💬 Communication Platforms
WhatsApp for instant messaging, subject to WhatsApp's privacy policy
🌐 Website Analytics
Google Analytics and similar tools to understand website usage
Important: When you use these third-party services, their privacy policies apply. We encourage you to review their privacy practices.
9. International Users and Data Transfers
Master SAAN operates from the United States. If you're located outside the US, please be aware that:
- Your information may be transferred to and processed in the United States
- US privacy laws may differ from those in your country
- We take appropriate safeguards to protect your information during transfers
- By using our services, you consent to this transfer
For European Union Users (GDPR)
If you're in the EU, you have additional rights under GDPR, including:
- Right to data portability
- Right to object to processing
- Right to restrict processing
- Right to lodge a complaint with supervisory authorities
10. Children's Privacy
🔞 Our Services Are For Adults Only
Master SAAN's spiritual services are intended for individuals 18 years and older. We do not knowingly collect personal information from children under 18.
If we discover that we have collected information from a child under 18, we will:
- Delete the information immediately
- Not use or disclose the information
- Not contact the child for marketing purposes
If you believe we have collected information from a child under 18, please contact us immediately at hello@psychicsaan.com.
11. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect:
- Changes in our practices or services
- Updates to applicable laws and regulations
- Technological developments
- User feedback and suggestions
How We'll Notify You
When we make significant changes, we will:
- 📧 Send an email notification to registered users
- 🌐 Post a prominent notice on our website
- 📱 Update the "Last Modified" date at the top of this policy
- 💬 Notify you during your next consultation
12. Contact Us About Privacy
If you have any questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please don't hesitate to contact us:
Mailing Address
Master SAAN Spiritual Center
16755 Southwest Freeway, Suite 280
Sugar Land, TX 77479
United States